To ensure your child is comfortable and well-prepared throughout the day, we kindly ask families to pack the following items:

• A small bag clearly labelled with your child’s name

• A drink bottle

• A full change of clothes suitable for all weather conditions (additional changes if required)

• Extra clothing and shoes for children who are toilet training

• Any comfort items your child may need

For weather protection:

• A warm jumper, jacket, and woolly hat for cooler weather (Treetop will provide a beanie)

• A bucket or legionnaire’s hat from September to March, in line with our SunSmart Policy

For care needs:

• Nappy cream (if required)

• Breastmilk or formula, if applicable

  • We provide Alula Gold Stage 1 and Stage 2 formula

  • Breastmilk should be given directly to a staff member upon arrival to ensure it is stored safely and correctly.

Please ensure all items are clearly labelled with your child’s name.

• Breakfast, morning tea, lunch, afternoon tea and late snack

• Alula Gold Stage 1 and Stage 2 formula

• Children’s bedding

• Nappies and wipes

• Sunscreen

We follow the Victorian educator-to-child ratio requirements:

• 1:4 for children under 3 years of age

• 1:11 for children aged 3 years and over

We are proud to maintain these ratios to ensure high-quality care, active supervision, and meaningful engagement for every child.

Our centre is supported by a warm, experienced, and professional team who are passionate about early childhood education.

We do not engage agency staff, all of our casual educators are personally recruited to ensure reliability, strong relationships, and continuity of care for our families.

• At Treetop we are committed to providing children with engaging and meaningful learning experiences that extend beyond the everyday program. Our enrichment opportunities are thoughtfully designed to encourage curiosity, creatively, confidence and a lifelong love of learning.

• Our enrichment program includes: regular incursions and excursions, offering children opportunities to explore new environments, engage with the wider community and experience a diverse range of learning opportunities. A dedicated Art and Language Enrichment Program supporting children to develop their creativity, communication and language skills while fostering an appreciation and understanding of different cultures and perspectives.

At Treetop Early Learning, children’s safety and wellbeing is our highest priority.

To support active supervision, educators are required to store personal phones and smart watches in their lockers while on shift. We also ask families to refrain from using mobile phones in rooms and corridors.

Technology use within rooms is kept to a minimum. Children’s daily routines are recorded on the room’s daily board, with a photo uploaded to Storypark each evening to keep families informed. Daily reflections are handwritten in floor books and displayed outside each room.

As our centres are closed on public holidays, a 50% discount is applied to the gap fee for those days.

Please note that Child Care Subsidy (CCS) allows for up to 42 allowable absence days per financial year. Once this limit is reached, CCS will no longer be applied, and full fees will be payable.

We value family time and offer a 50% discount on your daily fee for up to four weeks of holiday leave per calendar year. We do ask for at least four weeks’ notice.

Yes, sick days are charged at the regular daily gap fee.

The government provides a subsidy for children attending kindergarten in a Long Day Care (LDC) setting, such as Treetop Early Learning, reducing your out-of-pocket costs.

This applies to both 3- & 4-year-old kindergarten.

Free Kinder is a maximum of $2,100* per calendar year for each child attending 15 hours plus per week.

It’s important to note that children can only receive Free Kinder funding at one service. Therefore, if you’re enrolled at multiple Kindergartens or Long Day Car (LDC) centres, you must nominate which service will receive Free Kinder funding.

For more information on Free Kinder, please visit the Victorian Government website.

A $75 fee is payable upon enrolment.

To secure your child's place a $200 bond is required. The bond is fully refundable upon withdrawal from the service, provided that two week's written notice is given.

• As our service is closed on public holidays a 50% reduction of the daily gap fee will apply to these days.

• Families are entitled to up to 42 days of allowable absences per financial year. Once the 42 day allowance has been reached the Child Care Subsidy (CCS) will no longer apply to additional days unless an approved exception applies.

• Sick days will be charged at the standard daily gap fees.

Our centre is proud to be supported by a dedicated, experienced and highly professional team who are passionate about providing exceptional early childhood education and care.

We do not engage agency staff. All of our casual educators are personally recruited and selected by our centre, ensuring they share our values and commitment to quality care. This enables us to foster consistent relationships, a strong sense of belonging and continuity of care for every child and family.

• The Victorian Government provides Free Kinder Funding to support eligible children attending kindergarten programs within a Long Day Care (LDC) setting, such as Treetop Early Learning. This initiative helps to reduce the cost of Kindergarten for families and is available for both three-year-old and four-year-old kindergarten programs.

• Eligible children attending a kindergarten program for 15 hours or more per week may be eligible to receive up to $2,100 in Free Kinder funding per calender year.

• Free Kinder Funding can only be accessed through one kindergarten service per child. If your child is enrolled at multiple kindergarten or Long Day Care services you will be required to nominate the service through which you wish to receive the Free Kinder funding.

• For further information regarding Free Kinder eligibility requirements and current funding arrangements please refer to the Victorian Government website.

• The $2,100 funding amount reflects the 2026 allocation and is subject to change in future years.

• At Treetop Early Learning we are committed to providing a safe, nurturing and high-quality learning environment for every child. Our educator-to-child ratios are designed to support meaningful interactions, responsive care and individualised learning experiences.

• Our ratios are: Children under 3 years: 1 educator to 4 children. Children aged 3 years and over: 1 educator to 11 children.

• Maintaining appropriate educator-to-child ratios enables our team to build string, responsive relationships with children and provide attentive care and meaningful learning experiences throughout each child's day.